Re: EXT :Re: Filter Assigned Group Menu by Contact Compay

2013-10-17 Thread Kalicki, Brian J (IS)
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, October 16, 2013 10:00 PM To: arslist@ARSLIST.ORG Subject: Re: EXT :Re: Filter Assigned Group Menu by Contact Compay ** Can't you do that simply by removing Unrestricted Access and granting access to o

Re: EXT :Re: Filter Assigned Group Menu by Contact Compay

2013-10-16 Thread Joe D'Souza
Sent: Wednesday, October 16, 2013 4:26 PM To: arslist@ARSLIST.ORG Subject: Re: EXT :Re: Filter Assigned Group Menu by Contact Compay Our Service Desk supports multiple tenants within Remedy. For example, we have Company A, B and C. Service Desk Agent 1 supports Company A and C, while Service

Re: EXT :Re: Filter Assigned Group Menu by Contact Compay

2013-10-16 Thread Kalicki, Brian J (IS)
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, October 16, 2013 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: EXT :Re: Filter Assigned Group Menu by Contact Compay ** No if you have a search menu and want to include that field in the search menu qualification,

Re: EXT :Re: Filter Assigned Group Menu by Contact Compay

2013-10-16 Thread Joe D'Souza
@ARSLIST.ORG] On Behalf Of Kalicki, Brian J (IS) Sent: Wednesday, October 16, 2013 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: EXT :Re: Filter Assigned Group Menu by Contact Compay Joe, Thank you for some input, unfortunately, I can't include a display only field in the menu qualific

Re: EXT :Re: Filter Assigned Group Menu by Contact Compay

2013-10-16 Thread Kalicki, Brian J (IS)
to:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, October 16, 2013 1:45 AM To: arslist@ARSLIST.ORG Subject: EXT :Re: Filter Assigned Group Menu by Contact Compay ** If I have understood you right, you do not want the value saved to the DB and hence cleared after the transactio