I sent this problem to BMC Support, and the technician suggested trying field
number 57501. So I deleted field 100125, and created a new field
57501, and IT WORKED!
After thanking the technician (Matias Campo) profusely I suggested entering
this as a bug. The Remedy system itself
te: Thu, 15 Jan 2009 15:30:39 -0600
>From: "Grooms, Frederick W"
>Subject: Re: Error message in response to email template with attachments
>To: arslist@ARSLIST.ORG
>
>Have you checked permissions to the attachment fields and the pool itself?
>
>-Original Mes
message in response to email template with attachments
Dear List,
We are trying to submit attached documents via an email template. Our form has
an attachment pool with four attachment fields.
The template says:
. . .
Attachment 1 !100124!: something.docx
Attachment 2 !100125
Dear List,
We are trying to submit attached documents via an email template. Our form has
an attachment pool with four attachment fields.
The template says:
. . .
Attachment 1 !100124!: something.docx
Attachment 2 !100125!: somethingElse.doc
Attachment 3 !100126!:
Attachment 4 !1000
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