I just figured out what the issue was. I remembered I needed to put these two libraries in the same directory as the user tool to make it work:
MSVCR71.dll And MSVCP71.dll I put them in the same folder where I launch dev studio and it started working. I read in a forum somewhere that those dlls were part of an old .NET install and that if you don't have them a lot of programs require these dlls to launch. I had to get someone to send me the dlls from their machine to get it to work. Sean From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Saturday, December 14, 2013 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Hi, The directory to which Developer Studio is installed requires full Read/Write options to be able to start correctly. You may need to take ownership over as the local user for the directory and sub-directories. ________________________________ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: 14 December 2013 15:56 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Are you sure you are installing as a full, unimpeded, no-cute-GP-stuff, local-admin user with full read-write-execute permissions *everywhere* on the computer? After the install, check the devstudio.ini file in Dev-Studio's install path (typically: C:\Program Files\BMC Software\ARSystem\DeveloperStudio) and ensure its pointing to the correct java and that the java files actually exist at the path listed (64-bit java should be fine). Also, set the memory in the devstudio.ini file on the low side (-Xms256m and -Xmx512m) to troubleshoot. You can bump it up later. Here's the contents of my devstudio.ini file: -vm C:\Program Files\Java\jre7\bin\javaw.exe -vmargs -Xms1024m -Xmx2048m If it still won't work after all that, as a last ditch effort before contacting BMC support, I would re-download the java installer (from Oracle) and the BMC installer to make sure I've got known-good installers. You should not need to uninstall anything and it should over-write itself with each install attempt. Otherwise, it's probably time to get BMC support involved... Thanks, JDHood On Sat, Dec 14, 2013 at 7:53 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com<mailto:sean.garri...@fiserv.com>> wrote: ** Yes ... I have tried this so far: 1. Remove/reinstall 2. Remove all jres and install java 7 32 bit runtime and reinstall. 3. Reinstall to different directory. No luck. In all cases the developer tool launches with no login prompt and I get the below error when I look at the logs. Sean From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Cecil, Ken Sent: Friday, December 13, 2013 11:40 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Have you tried installing dev studio in a different directory from the default. Also maybe move/delete your workspace and start fresh. Ken. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, December 13, 2013 9:37 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Sean, in 7.5, I don't believe that you 'point' the Dev Studio to a particular Java. The best way I have found is to ensure that the 32 Bit Java is in your path before the 64 Bit. On Fri, Dec 13, 2013 at 7:22 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com<mailto:sean.garri...@fiserv.com>> wrote: ** I pointed it to the 32 bit I have installed (I also have the 64 bit installed in a different directory. It is also a different version). The 32 bit version I am using is this: Java verison 1.6.0_45 Thanks, Sean From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ LongWing Sent: Friday, December 13, 2013 9:05 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Are you running 32 or 64 bit Java....with 7.5 I would certainly recommend the 32 Bit Java On Fri, Dec 13, 2013 at 6:58 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com<mailto:sean.garri...@fiserv.com>> wrote: ** I'm installing developer studio 7.5 patch 8. Our company has upgraded all of our desktops to windows 7 and I am having issues with developer studio on Windows 7 64 bit. After I launch it the login screen doesn't show and plugins do not seem to load. I found this log file in my workspace. I took a snippet of the errors and have opened a ticket w/ BMC. Just hoping maybe someone has run into this issue before: java.version=1.6.0_45 java.vendor=Sun Microsystems Inc. BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US Command-line arguments: -os win32 -ws win32 -arch x86 !ENTRY org.eclipse.osgi 4 0 2013-12-13 08:49:02.387 !MESSAGE An error occurred while automatically activating bundle com.bmc.arsys.studio.api (6). !STACK 0 org.osgi.framework.BundleException: The activator com.bmc.arsys.studio.api.Activator for bundle com.bmc.arsys.studio.api is invalid at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadBundleActivator(AbstractBundle.java:146) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:980) at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:346) at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:265) at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:400) . . . . at java.lang.reflect.Method.invoke(Method.java:597) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504) at org.eclipse.equinox.launcher.Main.run(Main.java:1236) Caused by: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\BMC Software\DeveloperStudio\DeveloperStudio\plugins\com.bmc.arsys.studio.api_7.5.0\os\win32\x86\arutl75.dll: Can't find dependent libraries Anyone seen this before and have any suggestions? Thanks, Sean _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ ---------------------------------------------------------------------------------------------------------------------------- Confidentiality Requirement: This communication, including any attachment(s), may contain confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that you have received this communication in error and any unauthorized review, use, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. 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