2nd attempt... From: strauss [mailto:stra...@unt.edu] Sent: Thursday, July 30, 2009 1:47 PM To: arslist@ARSLIST.ORG Subject: RE: Install Asset onto a working Incident/Problem/Change system?
** How do you deal with the fact that unless you license the application with a license you do not actually have, the unlicensed Asset app (in particular) will spew errors whenever a user in Incident or Change does anything that references a CI? We tried installing Asset (while testing pre-patch 008/009 actions) and leaving it unlicensed, and decided there were too many unexpected errors popping up. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Charles Baldi Sent: Wednesday, July 29, 2009 3:39 PM To: arslist@ARSLIST.ORG Subject: Re: Install Asset onto a working Incident/Problem/Change system? ** Rick, Yes I agree with you and will be stressing that in the future. On Wed, Jul 29, 2009 at 4:37 PM, Rick Cook <remedyr...@gmail.com<mailto:remedyr...@gmail.com>> wrote: ** That's why I install the entire basic suite, even if the customer is only going to use Incident, unless server resources prevent it or I am ordered not to. Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
