FW: Remedy Server Group issues

2011-11-04 Thread Jim Coryat (jcoryat)
If your customers can take a little down time, our approach is to: Turn on administrator-only mode on servers in group Restart servers to kick rest of users out Break Server Group Shut down primary server (OLTP - Disable admin operations checked) Perform migration to secondary server (Disable

Re: FW: Remedy Server Group issues

2011-11-04 Thread anantha padmanabhan
Thanks Andrew, I guess we have to add these parameters in all server ar.conf file. Delay-Recache-Time: 300 Select-Query-Hint: NOLOCK When we set this does all secondary servers (we have 3 secondary servers) try to recache at same time, that cause any locking problem. Thanks, Ananth On Fri, Nov

Re: FW: Remedy Server Group issues

2011-11-04 Thread anantha padmanabhan
I forgot to add Remedy versions. We had Remedy version 7.0 untill september 20. We don't have any locking issues in our 7.0 environment during migration. After we upgrade to ARS 7.5 we got this locking issues during migration. On Fri, Nov 4, 2011 at 4:00 PM, anantha padmanabhan

Re: FW: Remedy Server Group issues

2011-11-04 Thread Andrew C Goodall
, 2011 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: FW: Remedy Server Group issues ** Thanks Andrew, I guess we have to add these parameters in all server ar.conf file. Delay-Recache-Time: 300 Select-Query-Hint: NOLOCK When we set this does all secondary servers (we have 3 secondary