RESOLVED: Help with ARERR 552

2007-10-22 Thread [EMAIL PROTECTED]
and told them to close the ticket, because we have taken care of the problem ourselves. - Original Message From: Dwayne Martin <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, October 22, 2007 6:16:26 AM Subject: Re: Help with ARERR 552 We had a similar problem with th

Re: Help with ARERR 552

2007-10-22 Thread Dwayne Martin
not supposed to customize the User or Group form, but we customized ours six years ago before we knew about the rule. Dwayne Martin James Madison University Original message >Date: Sat, 20 Oct 2007 15:53:37 -0500 >From: strauss <[EMAIL PROTECTED]> >Subject: Re: Help

Re: Help with ARERR 552

2007-10-20 Thread strauss
__ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Saturday, October 20, 2007 1:37 PM To: arslist@ARSLIST.ORG Subject: Re: Help with ARERR 552 ** Sorry if this has already been suggested, but have you tried importing

Re: Help with ARERR 552

2007-10-20 Thread David Sanders
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Saturday, October 20, 2007 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Help with ARERR 552 Then maybe restoring the whole table as such is not a good idea. What might be a good idea though is to restore only the T tabl

Re: Help with ARERR 552

2007-10-20 Thread Joe D'Souza
ssage- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Friday, October 19, 2007 9:07 PM To: arslist@ARSLIST.ORG Subject: Re: Help with ARERR 552 ** Unfortunately, all of our 7.0.1 backups have this problem, since it occ

Re: Help with ARERR 552

2007-10-19 Thread [EMAIL PROTECTED]
er 19, 2007 3:20:08 PM Subject: Re: Help with ARERR 552 ** You will loose access to your system to do anything further if you delete the group form... Restoring your last known good backup of the database is your best and fastest option. Any other option would be very time consum

Re: Help with ARERR 552

2007-10-19 Thread Joe D'Souza
EMAIL PROTECTED] Sent: Friday, October 19, 2007 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Help with ARERR 552 ** Yes, we do have a backup of the pre-upgrade database (we still have the pre-upgrade database server in pristine condition). While restoring the database would provide a mea

Re: Help with ARERR 552

2007-10-19 Thread [EMAIL PROTECTED]
--- Original Message From: Rahul AR User <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Friday, October 19, 2007 2:32:07 PM Subject: Re: Help with ARERR 552 ** Deleting the Group Form is not advised. If you are not comfortable with the option I suggested then you need to import this form.

Re: Help with ARERR 552

2007-10-19 Thread Rahul AR User
ods on it. > > Thanks, > Dave > > - Original Message > From: Rahul AR User <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Friday, October 19, 2007 2:02:06 PM > Subject: Re: Help with ARERR 552 > > ** Did u take the database backup before the upgrade?

Re: Help with ARERR 552

2007-10-19 Thread [EMAIL PROTECTED]
hanks, Dave - Original Message From: Rahul AR User <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Friday, October 19, 2007 2:02:06 PM Subject: Re: Help with ARERR 552 ** Did u take the database backup before the upgrade?? If yes then restore the backup on some other database server

Re: Help with ARERR 552

2007-10-19 Thread Rahul AR User
Did u take the database backup before the upgrade?? If yes then restore the backup on some other database server and import the table from this restored database to the existing database. I'll again remind you to take a database backup before proceeding with the steps as mentioned above. On 10/20/

Re: Help with ARERR 552

2007-10-19 Thread E. Louise van Hine
Hi Dave, I got this error on the Change Console form after I did the Patch 5 upgrade to ITSM 7. For some reason, the upgrade failed to create the requisite field 179 that is called by the table in the form. I reported this as a high urgency issue and logging of the error revealed that "somethin

Help with ARERR 552

2007-10-19 Thread [EMAIL PROTECTED]
Anyone have a recommendation for this. When accessing the Group form we receive the error "ARERR 552 Failure during SQL operation to the database: Invalid column name 'C179', (SQL Server 207)Invalid column name 'C121', (SQL Server 207)Invalid column name 'C120', (SQL Server 207) This error pre