Re: How to schedule a report in remedy date range wise?

2017-10-24 Thread Abhishek Anand
Thanks for your kind response. And its working now for few reports but impacting some. I will provide the details shortly. Cheers, Abhi. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers

Re: How to schedule a report in remedy date range wise?

2017-10-23 Thread Abhi$hek
Thanks for your kind response & not able to apply the last suggested logic bcoz our Remedy email engine is causing loads of latency. So do you foresee any other option to achieve it without touching the email engine. Early response will be highly appreciated. Regards, Abhishek Anand On

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Abhi$hek
Thanks for your kind response. Let me try it tomorrow & will keep you posted on it. On 18-Oct-2017 10:30 PM, "Boyd, Rebecca" wrote: > ** > Save the report, close the report window so you are back at the Report > Console. > > Look in the upper right hand corner of the console.

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Boyd, Rebecca
Save the report, close the report window so you are back at the Report Console. Look in the upper right hand corner of the console. It's the icon 2nd from the left. [image: Inline image 1] On Wed, Oct 18, 2017 at 12:24 PM, Abhi$hek wrote: > ** > Ok but after saving the

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Abhi$hek
Ok but after saving the report with advanced qualifications how we can schedule it.?? On 18-Oct-2017 7:54 PM, "Boyd, Rebecca" wrote: > ** > Open the report itself. You save the qualifications with the report, not > the schedule. > > [image: Inline image 1] > > On Wed, Oct 18,

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Boyd, Rebecca
Open the report itself. You save the qualifications with the report, not the schedule. [image: Inline image 1] On Wed, Oct 18, 2017 at 11:23 AM, Abhi$hek wrote: > ** > When you will try to schedule it using that icon then you will not get the > advance qualifications

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Abhi$hek
When you will try to schedule it using that icon then you will not get the advance qualifications for the report so as to define any date range. On 18-Oct-2017 7:10 PM, "Boyd, Rebecca" wrote: > ** > Do you see these icons in the upper right hand corner of the report > console? >

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Boyd, Rebecca
Do you see these icons in the upper right hand corner of the report console? The second one from the left is the report scheduler. If you don't see that icon we need to figure out the permissions. [image: Inline image 1] On Wed, Oct 18, 2017 at 10:12 AM, Abhi$hek

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread Abhi$hek
But how can we schedule it from report console?? On 18-Oct-2017 5:27 PM, "SriSamSri Appecherla" wrote: > ** > Hi Abhishek > > You could use the advanced filter criteria on AR System Report Console and > define criteria based on the schedule. For ex: if your report is

Re: How to schedule a report in remedy date range wise?

2017-10-18 Thread SriSamSri Appecherla
Hi Abhishek You could use the advanced filter criteria on AR System Report Console and define criteria based on the schedule. For ex: if your report is scheduled for 1900hrs, 'Create Date' > $TIMESTAMP$ - (11*60*60) AND 'Create Date' < $TIMESTAMP$ - (1*60*60). Based on the schedule of 1900hrs,

How to schedule a report in remedy date range wise?

2017-10-17 Thread Abhishek Anand
Hi Experts, We are trying to schedule a report on daily basis time range based like:- All the resolved cases daily between 08:00 - 18:00 But scheduling the AR Report is not fulfilling the requirement as its not having any filter criteria. So please could you suggest on it. Early response