Re: ITSM 8.1 and Openfire (BMC Chat)

2014-10-01 Thread arslist
@ARSLIST.ORG] On Behalf Of Deshpande, Ashutosh Sent: October 1, 2014 12:43 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** Hi Daniel, LJ is right and that’s the way to configure it. Openfire server integration in ARS doesn’t support high availability or failover

ITSM 8.1 and Openfire (BMC Chat)

2014-09-30 Thread Daniel
Does anyone have this running on two load balanced mid-tier Servers? Any gotchas that need to be worked on? (you can guess, yes I am having issues). Thanks Daniel ___ UNSUBSCRIBE or access ARSlist Archives at

Re: ITSM 8.1 and Openfire (BMC Chat)

2014-09-30 Thread LJ LongWing
Daniel, When I set this up, I set it up on ONE of the Mid-Tier servers, and then performed the configuration so that the chat was pointing at the specific node that had the chat server on it and it worked fine from either Mid-Tier. I did not however try to set it up so that the chat server was

Re: ITSM 8.1 and Openfire (BMC Chat)

2014-09-30 Thread arslist
, 2014 11:24 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** Daniel, When I set this up, I set it up on ONE of the Mid-Tier servers, and then performed the configuration so that the chat was pointing at the specific node that had the chat server

Re: ITSM 8.1 and Openfire (BMC Chat)

2014-09-30 Thread LJ LongWing
@ARSLIST.ORG *Subject:* Re: ITSM 8.1 and Openfire (BMC Chat) ** Daniel, When I set this up, I set it up on ONE of the Mid-Tier servers, and then performed the configuration so that the chat was pointing at the specific node that had the chat server on it and it worked fine from either Mid

Re: ITSM 8.1 and Openfire (BMC Chat)

2014-09-30 Thread Deshpande, Ashutosh
@ARSLIST.ORG Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** I just did some searching on Openfire 'clustering', and came up with some stuff that might be able to get things workingbut yea...that's a different technology altogether... On Tue, Sep 30, 2014 at 10:27 AM, arslist arsl