ITSM installation failure

2009-11-10 Thread chaitu kamma
Hi list , I tried to install ITSM it shows installation completed successfully.I don't see any errors in installation logs.But i don't see any forms related to the applications in Remedy user. i applied all licenses . I am using windows server 2003,oracle 10g,Remedy versiion 7.1

Re: ITSM installation failure

2009-11-10 Thread jham36
Here is one obvious one that I am sure you did, but the only thing I can think of: Close all instances of the User Tool that you are logged into. When the user tool starts it reads in the list of forms. Without a restart, the tool does not know that new objects are there. This would only help you