Re: ITSM v7.6.04 integration with Avaya "Meeting Exchange"

2015-01-27 Thread Antonio M
Paul, Thank you so much for your reply. We've have been asked to do some research about submitting meeting requests via Remedy, but allowing users to see which bridges are available prior to submitting their booking. Also, once a meeting is booked through Remedy, Meeting Exchange would be update

Re: ITSM v7.6.04 integration with Avaya "Meeting Exchange"

2015-01-26 Thread Campbell, Paul (Paul)
les person or partner to investigate -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Antonio M Sent: Monday, January 26, 2015 9:59 AM To: arslist@ARSLIST.ORG Subject: ITSM v7.6.04 integration with Avaya "Meeting

ITSM v7.6.04 integration with Avaya "Meeting Exchange"

2015-01-26 Thread Antonio M
Good morning ARSListers Wondering if anyone has any information on whether a plug-in exists for integrating Avaya's "Meeting Exchange" application with ITSM v7.6.04. Specifically looking to send some info from Remedy when an Incident or Work Order is created to Avaya and to pull some informati