Thanks for your info Mahesh. I presume this customization also engage
plug-in level code change and as per your observation of customization
over SRS:ServiceRequestConsole schema, I couldn't visualize this can
be achieved in a month time, any presumption on manpower and man days
judgment.
I do
Yes, it will involve customizing the DVF plugin and I am not sure whether
BMC will recommend/ support this customization.
Thanks
Mahesh
On Sun, May 29, 2011 at 1:33 AM, Kailashnath A J
kailashnath.jeya...@wipro.com wrote:
**
Thanks for your info Mahesh. I presume this customization also
This customization is related to the DVF component. All code related to DVF
is completely encapsulated and hidden. You will have to dig very deep into
this DVF and locate all the classes responsible for rendering the page and
modify code associated with it. This is a very complicated task. We
Dear Folks,
I would like know the possibilities of organizing the
Service Subcategories view of the SRS:ServiceRequestConsole.
Below is the service subcategories (as per OOTB) in a three column view,
and here I would like to know the possibility to change the
categorization of
Not possible with configuration, maybe customization which may be considered
a major or heavy customization.
If you want, you can design cell based table fields and render the content
as shown below. You will have to write workflow so that when Category 1 is
selected, Category 2 is displayed and
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