Re: Issue with date range for a report in ARS v8.1

2015-10-04 Thread Nyall McCavitt
Hi Joe, I will check this out when I get back on site tomorrow. Thanks. Nyall Sent from Outlook _ From: Joe D'Souza Sent: Sunday, October 4, 2015 10:17 Subject: Re: Issue with date range for a report in ARS v8.1 To:

Re: Issue with date range for a report in ARS v8.1

2015-10-04 Thread Joe D'Souza
Have you logged SQL to see the query that is sent to the backend? I am wondering if it does not like military style date formats. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nyall McCavitt Sent: Friday, October 02, 2015

Issue with date range for a report in ARS v8.1

2015-10-02 Thread Nyall McCavitt
Hi, Just come across an interesting issue with reporting on ARS v8.1. Date format is European i.e. DD/MM/ in the following examples: 1. Start Date: 01/10/2015 08:00 End Date: 01/10/2015 18:30 This report returns zero entries even though there are tickets that match the criteria. In this case