Re: Linux Mid-tier performance questions

2011-11-29 Thread L G Robinson
Hi Folks, Thanks to Axton, I believe we have identified the problem. When he suggested a traceroute between the Mid-tier server and the AR Server, I discovered that ICMP traffic was not being routed. That got me thinking that there might be some other issues with the firewall that had been

Re: Linux Mid-tier performance questions

2011-11-29 Thread Axton
TCP state timeout shouldn't make a big difference; it will just cause a little more communication to create the state. When a packet comes from the midtier server to the arserver and a state does not exist on the firewall, the packet will be dropped; the midtier should then send a SYN packet,

Re: Linux Mid-tier performance questions

2011-11-29 Thread Axton
That looks good. On Nov 29, 2011 1:15 PM, L G Robinson n...@ncsu.edu wrote: ** Hi Axton, I don't know as much about the protocols and firewalls as I should, but the information that you provided is good for reference. Now that ICMP is enabled, I can actually get some real numbers:

Re: Linux Mid-tier performance questions

2011-11-29 Thread patrick zandi
here is something to check:: on the separate midtier:: add the other remedy servers and check performance.. against them.. see if they react the same, and then ping between to see if the network acts the same as a comparison.. then delete the server anytime you need the memory. On Mon, Nov 28,

Linux Mid-tier performance questions

2011-11-28 Thread L G Robinson
Hi Folks, I am struggling with a performance issue with Mid-tier running on a Linux VM. Well, maybe not exactly a performance problem. Perhaps it is a caching issue or a configuration issue. I'm just not sure. Let me say at the outset that I have read the BMC Remedy Mid Tier Guide for 7.6.03, but

Re: Linux Mid-tier performance questions

2011-11-28 Thread Jarl Grøneng
Hi, Have you tried to enable the Pre-Load option? You enable this is the AR Server option. -- J 2011/11/28 L G Robinson n...@ncsu.edu: ** Hi Folks, I am struggling with a performance issue with Mid-tier running on a Linux VM. Well, maybe not exactly a performance problem. Perhaps it is a

Re: Linux Mid-tier performance questions

2011-11-28 Thread Brien Dieterle
** If you change your homepage to the normal homepage form, does it still take forever to log in? Brien On 11/28/2011 12:17 PM, L G Robinson wrote: ** Hi Folks, I am struggling with a performance issue with

Re: Linux Mid-tier performance questions

2011-11-28 Thread L G Robinson
Hi Jarl, Preload Tables Configuration has the default setting of: Reload Tables At Init Only: No Number of Preload Threads: 20 Number of Preload Segments: 300 I didn't think this would be a factor since the Solaris Mid-tier works fine and these settings are per-server. But thanks for thew

Re: Linux Mid-tier performance questions

2011-11-28 Thread Axton
You have a number of varaibles in play that's going to make it hard to pinpoint the cause of the slowness: - midtier local to arserver host in fast configuration - different tomcat versions - different operating systems - physical vs. virtual machines - different java versions The fact that one

Re: Linux Mid-tier performance questions

2011-11-28 Thread Jarl Grøneng
Hi, I mean the Pre-Load settings in Mid-tier, it is in the AR Server Settings section. Regards, Jarl 2011/11/28 L G Robinson n...@ncsu.edu: ** Hi Jarl, Preload Tables Configuration has the default setting of: Reload Tables At Init Only: No Number of Preload Threads: 20 Number of Preload