Re: List of Mid-Tier 7.5 shortcomings

2009-10-03 Thread David Sanders
://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 6:25 PM To: arslist@ARSLIST.ORG Subject: List of Mid-Tier 7.5 shortc

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread LJ Longwing
Glad to be of assistance to SOMEONE today :) _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: List of Mid-Tier 7.5 shortcomings ** Well

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread Guillaume Rheault
@ARSLIST.ORG Subject: Re: List of Mid-Tier 7.5 shortcomings Found on Page 19 of the Mid-Tier documentation for 7.5 License Release Timeout ([30 - 300] Seconds)* The number of seconds before the mid tier releases an AR System user license associated with a user if that user does not log out of the mid

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread LJ Longwing
quest System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 11:46 AM To: arslist@ARSLIST.ORG Subject: Re: List of Mid-Tier 7.5 shortcomings ** Good point. That is still the case in 7.5 -Original Message- From: Action Re

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread Guillaume Rheault
Good point. That is still the case in 7.5 -Original Message- From: Action Request System discussion list(ARSList) on behalf of Lammey, Peter A. Sent: Fri 10/02/09 1:33 PM To: arslist@ARSLIST.ORG Subject: Re: List of Mid-Tier 7.5 shortcomings How about adding this one. When users dont

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread LJ Longwing
. Sent: Friday, October 02, 2009 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: List of Mid-Tier 7.5 shortcomings ** How about adding this one. When users dont have a button or forget to Logout of their web session properly and they try to access the Remedy web client from another machine they get

Re: List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread Lammey, Peter A.
est System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday, October 02, 2009 1:25 PM To: arslist@ARSLIST.ORG Subject: List of Mid-Tier 7.5 shortcomings ** Let's compile the current shortcomings of the mid-tier 7.5, and the reasons why heads-down Rem

List of Mid-Tier 7.5 shortcomings

2009-10-02 Thread Guillaume Rheault
Let's compile the current shortcomings of the mid-tier 7.5, and the reasons why heads-down Remedy users still use the Remedy User Tool RUT): - Speed (yes, the RUT is still faster; blame it on IE 7.0, but that is still a fact) - Issues with the Internet Explorer cache - Mid-Tier pre-caching is bu