Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

We use RRR Chive. We synced millions of records with no problems so far. https://www.rrr.se/cgi/index?pg=chive Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif@01CF11CC.9925DDF0]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

** I can add my vote for rrrchive as well. During our drawn out upgrade to 7.6.04, it ran from PROD to UPGRADE all day and night (using Windows batch files) keeping everything in sync until we were ready to go live. Then all we did was shut everyone out of PROD, run the sync one more time, and

Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

Hi All Hope everyone is well. We are busy with our upgrade to ITSM 8 and have setup a completely new environment which will host the Version 8 applications. We are currently running Remedy 7.6 P003 with ITSM 7.6 and SRM 7.6. The new environment has been setup and configured and is working

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

Brad, You have multiple options to move data, I would first like to ask a couple questions. Transactional Data - Number of INC, CHG, SRM, PBM, Task. Just ballpark 100K or million. Volume per month 50K, 100K or million Number of open tickets INC, CHG, SRM, PBM, Task I have leveraged ARX

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

Hi With all the various modules, I would say we have 1 million combined records with around 200 new records being created via SRM on a daily basis (so around 6000 new calls a month). Not a massive system to other installations however it is used extensively in our organization. I was thinking

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

We have a Meta-Update package that can automate the move of foundation, transaction (except SRM/D), template and CMDB data AND include new Product Catalogue, Operational Catalogue, even Operating Company renames, merges and deletions during the migration. The whole thing is automated and can be

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

BMC has been good at not deleting any fields from version to version. They have been adding lots of fields. I would stick to ARX files. As long as you add your custom fields with the same field number Automap will match them up. Closed records should not be edited and that only leaves Open