This is an interesting idea; however, I have a question. Who would decide what
level each person would have for any given Support ID?
Christopher Pruitt
Business Consulting III
Remedy Developer
BMC Certified Administrator: BMC Remedy AR System 7.6.04
HP Enterprises Services
Good question. There is a new feature to set a Support ID Admin (under
Manage Support IDs). I am guessing it would be this person(s).
I am not too clear on the parameters for becoming Support ID Admin. I
emailed customer care (which opened a ticket) and asked to be made the
admin for our
Don't Customize Unmodified Workflow Carelessly Youngster :)
On Thu, Feb 7, 2013 at 1:35 PM, Joe D'Souza jdso...@shyle.net wrote:
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DCUWCY = Don’t Customize Under Whatever Circumstances You’all
** **
It’s almost Friday in some parts of the world…
** **
Joe
** **
With the new docs.bmc.com documentation I find that I am spending time
looking through the documentation in cases where previously I would have
either sent the PDF to a power user, trainer, process owner, etc. and tell
read up or exporting pertinent pieces of a document and emailing it. True
I
It's not really a new idea. Maybe new to the communities but not new. It's
been kicked around for a few years.
Dave
On Feb 6, 2013, at 6:06 PM, Jason Miller
jason.mil...@gmail.commailto:jason.mil...@gmail.com wrote:
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With the new docs.bmc.com documentation I find that I am spending time
I guess it hasn't been kicked hard enough? Let's kick it harder!
On Wed, Feb 6, 2013 at 3:49 PM, Shellman, David dave.shell...@te.comwrote:
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It's not really a new idea. Maybe new to the communities but not new.
It's been kicked around for a few years.
Dave
On Feb 6, 2013, at 6:06
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