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[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Friday, February 15, 2008 11:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Notification Preferences in 7
Chris - open NTE:CFG-Notification Events and modify all the
System Default records and change the Remedy Notification
Method from Alert
Hey everyone
When we set everyone up in the system, we set the default notification
to email. In each People record, email is selected as the default
notification.
However, in the Notification Preferences table, every notification is
set to Alert, and when I select them I can't modify
PROTECTED] On Behalf Of Kevin Shaffer
Sent: Friday, February 15, 2008 12:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Notification Preferences in 7
You either change the system default in the backend form
(NTE:CFG-Notification Events) or you dont modify the system preference
and each user creates
Chris - open NTE:CFG-Notification Events and modify all the System
Default records and change the Remedy Notification Method from
Alert to Email.
You can't do this via the People Form.
Ty
On 2/15/08, Moore, Chris [EMAIL PROTECTED] wrote:
**
Hey everyone
When we set everyone up in the
:20:58 PM
Subject: Re: Notification Preferences in 7
**
Thanks!
Did we do something wrong in setting up accounts? Or is this a “feature not a
bug”? It seems odd that every user would be expected to have to do this kind
of configuration.
From: Action Request System discussion list(ARSList
You either change the system default in the backend form (NTE:CFG-Notification
Events) or you dont modify the system preference and each user creates their
own preference. When sending out notifications Remedy will look for the user
defined preferences first then the system defined ones.
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