Re: Notification Preferences in 7

2008-04-08 Thread strauss
) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, February 15, 2008 11:54 AM To: arslist@ARSLIST.ORG Subject: Re: Notification Preferences in 7 Chris - open NTE:CFG-Notification Events and modify all the System Default records and change the Remedy Notification Method from Alert

Notification Preferences in 7

2008-02-15 Thread Moore, Chris
Hey everyone When we set everyone up in the system, we set the default notification to email. In each People record, email is selected as the default notification. However, in the Notification Preferences table, every notification is set to Alert, and when I select them I can't modify

Re: Notification Preferences in 7

2008-02-15 Thread Moore, Chris
PROTECTED] On Behalf Of Kevin Shaffer Sent: Friday, February 15, 2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: Notification Preferences in 7 You either change the system default in the backend form (NTE:CFG-Notification Events) or you dont modify the system preference and each user creates

Re: Notification Preferences in 7

2008-02-15 Thread T. Dee
Chris - open NTE:CFG-Notification Events and modify all the System Default records and change the Remedy Notification Method from Alert to Email. You can't do this via the People Form. Ty On 2/15/08, Moore, Chris [EMAIL PROTECTED] wrote: ** Hey everyone When we set everyone up in the

Re: Notification Preferences in 7

2008-02-15 Thread john rosquist
:20:58 PM Subject: Re: Notification Preferences in 7 ** Thanks! Did we do something wrong in setting up accounts? Or is this a “feature not a bug”? It seems odd that every user would be expected to have to do this kind of configuration. From: Action Request System discussion list(ARSList

Re: Notification Preferences in 7

2008-02-15 Thread Kevin Shaffer
You either change the system default in the backend form (NTE:CFG-Notification Events) or you dont modify the system preference and each user creates their own preference. When sending out notifications Remedy will look for the user defined preferences first then the system defined ones.