ITSM 764 sp2
Due to how the organization is structured the number of support groups needed
is becoming very large. The company has hundreds of locations to support
throughout the country and each location has specific personnel assigned to
support that location. My current estimate
:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Number Of Support Groups
ITSM 764 sp2
Due to how the organization is structured the number of support groups
needed is becoming very large. The company has hundreds of locations to
support throughout the country and each location has
: Tuesday, May 08, 2012 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Number Of Support Groups
ITSM 764 sp2
Due to how the organization is structured the number of support groups needed
is becoming very large. The company has hundreds of locations to support
throughout the country and each location has
To: arslist@ARSLIST.ORG
Subject: Number Of Support Groups
ITSM 764 sp2
Due to how the organization is structured the number of support groups needed
is becoming very large. The company has hundreds of locations to support
throughout the country and each location has specific personnel assigned
@ARSLIST.ORG
Subject: Re: Number Of Support Groups
Our support groups are organized by into the following support org types:
IT Service Operations -- All Service Desk and Production Support Groups
(Help Desk L1)
Application Support Maint. (ASM)(L1)
Systems Engineering (L2 L3)
Network
, no, but the
requirement is still there and I see no other way to minimize the number of
support groups and provide the requested functionality.
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location.
Are there actually 1200+ support organizations and groups, no, but the
requirement is still there and I see no other way to minimize the number of
support groups and provide the requested functionality
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