Tauf, Actually I got interested in checking out esurveyspro, not really to use it for running a survey to a specific Remedy ticket, but just a generic survey.
Like for e.g., a survey regarding what users thought about changes in an application. Or what they thought about the new management policies regarding accumulated leave, etc. These can be done building a simple application in Remedy but if there was a free tool out there to conduct the same survey, why not... Since Surveys are a common thing with many Remedy applications, I posted this on here as a OT to see if anyone had any sort of generic experiences of using it, not necessarily with Remedy.. It would be interesting to see if these can be tied to a specific ticket for a single row survey regarding performance etc of a support tech. If you find anything let me know. I haven't really created a free account yet to try any of these out.. I think by design though, these are not single row surveys, but multiple row surveys that generate statistics about a particular event or thing. Joe ________________________________ From: "Chowdhury, Tauf" <tauf.chowdh...@frx.com> To: arslist@ARSLIST.ORG Sent: Wed, September 29, 2010 8:16:24 AM Subject: Re: Anyone has made use of this web based survey engine? ** Joe/Charles, Our company has an acct with survey monkey but I couldn’t find anything on there about passing values like the obvious Request ID without user input. Joe, in the solution you stumbled upon, did you see any of those features? I’ll keep looking as well. TaufChowdhury |ForestLaboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, September 28, 2010 6:57 PM To: arslist@ARSLIST.ORG Subject: OT:Re: Anyone has made use of this web based survey engine? Hi Chas, I think I may have heard of Survey Monkey before.. I'm not intending to do anything with any of these at the moment but was just going through the features of the one I found just in case it is useful at some point. I will go through your suggestion too.. Thanks for that tip.. Joe ________________________________ From:"Roberts, Chas" <crobe...@riversidecountyit.org> To: arslist@ARSLIST.ORG Sent: Tue, September 28, 2010 6:40:46 PM Subject: Re: Anyone has made use of this web based survey engine? ** Joe, Survey Monkey is the best thing for this purpose. It has a funny name but very good features and reliability, and you can use “SurveyMK.com/yoursurveycode” so it looks like “Survey Marketing” Yours truly, Charles H. Roberts, 4th Riverside County Information Technology Office: 951-486-7780 Cell: 951-840-8699 eMail: crobe...@riversidecountyit.org From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, September 28, 2010 3:14 PM To: arslist@ARSLIST.ORG Subject: OT: Anyone has made use of this web based survey engine? ** http://www.esurveyspro.com/ I just came across it after I filled up a frequent traveler survey. It looks like they have a free edition too but appears like they might display advertisements etc on the free version.. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
