Override Email Reply

2011-09-08 Thread Brittain, Mark
Hi All, My email server is configured to send a reply when an email template is received. However I have a situation where a reply should not be sent. Is there something that can be put in the template to override the reply? Maybe something like Result Template: None ARS 6.3 patch 20 SunOS

Re: Override Email Reply

2011-09-08 Thread Joe Martin D'Souza
What are the conditions of that situation.. And what did you do to configure the email response when an email template is received? Joe From: Brittain, Mark Sent: Thursday, September 08, 2011 12:39 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Override Email

Re: Override Email Reply

2011-09-08 Thread Brittain, Mark
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, September 08, 2011 12:44 PM To: arslist@ARSLIST.ORG Subject: Re: Override Email Reply ** What are the conditions of that situation.. And what did you do to configure the email response when an email