This issue occurs for some of the users where they have "BMC Remedy user v7.1 Patch 004 " pushed through packaging.
While clicking on Print button on the Incident/ Change Request screen, normally the Print preview appears before we print. This doesn'appear the same for all users. It directly goes to print. I tried to reinstall the application and did not work. I ensured it is not a login issue but specific to some PC. I did not find any settings for Print Preview. Is there anything I am missing here? PS: User DSN entry does not exist in my PC and it absolutely works fine at my PC. -- View this message in context: http://www.nabble.com/Print-Preview-doesn%27t-appear-on-clicking-%27Print%27-button-tp24826475p24826475.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"