Hi, which is the best way to have automatically assigned a ticket after compiling the Operational Categorization? Now I have to go to the Assignment Tab, select Auto-Assign and then click on Select... which is the best way to automate this?
Thanks, Gian _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
