Ravi,
 
How many records has your AR System Email Messages Form??
 
Att,
 
Tadeu Augusto Dutra Pinto
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De: Action Request System discussion list(ARSList) em nome de Sokol, Brian
Enviada: qua 11/6/2008 12:10
Para: arslist@ARSLIST.ORG
Assunto: Re: Workflow to delete records from AR System Email Messages



That is how I have been doing it for over a year without a problem.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Wednesday, June 11, 2008 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Workflow to delete records from AR System Email Messages

I am being told by BMC support to not turn on archiving for system
forms. This form is one of them.
Sokol, Brian wrote:
> Can't you just turn on the archive for that form and set it to delete
> all records older then 90 days?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ravi
> Sent: Wednesday, June 11, 2008 7:20 AM
> To: arslist@ARSLIST.ORG
> Subject: Workflow to delete records from AR System Email Messages
>
> Hi: I am trying to build a escalation to delete records from AR System

> Email Messages form that have a create date older than 90 days. What
> do I include in Command Line field within the Run Process Action?  The

> following doesn't seem to be working.
>
> Application-Delete-Entry "BMC:SSP:Issue" $Request ID$
>
> Also is there a recommended way to delete data from this form rather
> than using escalation?
>
> Thanks
> Ravi
>
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