Subject: Re: Email Notifcation
To: arslist@ARSLIST.ORG
**
Hi,
As
Dwayne said one way to do it is through SQL. which i am already doing it to
populate the number of open ticket against a consultants name. But not sure how
to go with the Business hours. Yes we are using Business hours
:18:03 +0200
From: nairraj...@siemens.com
Subject: Re: Email Notifcation
To: arslist@ARSLIST.ORG .
**
Hi,
As Dwayne said one way to do it is through SQL. which i am already doing it to
populate the number of open ticket against a consultants name. But not sure how
to go with the Business hours
Of Nair, Rajesh SISPL
Sent: Thursday, March 31, 2011 10:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Notifcation
**
Hi,
As Dwayne said one way to do it is through SQL. which i am already doing it
to populate the number of open ticket against a consultants name. But not
sure how to go
Sounds good. Let me give it try.
With Best Regards
Rajesh
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of LJ LongWing
Sent: Friday, April 01, 2011 7:13 PM
To: arslist@arslist.org
Subject: Re: Email Notifcation
way then SQL will be helpfull
With Best Regards
Rajesh
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Bala iLink
Sent: Friday, April 01, 2011 5:05 PM
To: arslist@arslist.org
Subject: Re: Email Notifcation
** Hi Rajesh
I would suggest
tickets.
Like i said a bit long winded, but should work.
Shafqat Ayaz
From: John Sundberg john.sundb...@kineticdata.com
To: arslist@ARSLIST.ORG
Sent: Fri, April 1, 2011 12:21:27 PM
Subject: Re: Email Notifcation
**
OK -- a totally
discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of John Sundberg
Sent: Saturday, April 02, 2011 12:51 AM
To: arslist@arslist.org
Subject: Re: Email Notifcation
**
OK -- a totally different approach.
(No SQL to do at all)
(Something to this effect)
In the email say:
We look
Hi Rajesh,
How about running an sql query, eg select count(*) from whatevertable where
whateverconditions, then multiply that number by 20 or whatever.
Dwayne Martin
James Madison University
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Nair,
I've done a push field in a filter (that takes no action if no request
matchesor any request matches) followed by an action that uses 'LASTCOUNT'
* nn.
On Thu, 31 Mar 2011 13:55:34 +, Martin, Dwayne - martinrd
marti...@jmu.edu wrote:
Hi Rajesh,
How about running an sql query, eg select
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martin, Dwayne - martinrd
Sent: Thursday, March 31, 2011 7:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Email Notifcation
**
Hi Rajesh,
How about running an sql query, eg select count(*) from whatevertable where
To: arslist@arslist.org
Subject: Re: Email Notifcation
**
Rajesh,
If you have business hours setup, you could even take the count provided below
and run it through a business time add function and take $TIMESTAMP$ as the
start and add that many min's, that would give you a date/time that you would
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