Hi,
Had the same issue. The solution was to add the file mfc71.dll in path.
This file is not included in the EmailEngine install, and we needed to
copy it from a 32-bit server.
Regards,
Jarl
2011/4/19 Remedy Guru remedyguru4...@gmail.com:
**
We have implemented a new AR System 7.6.04,
Did you run filter logging? Do you have an e-mail template or if you are
using custom filters, have you set that up?
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
From: Action Request System discussion
Is your remedy email service started with the same credentials that is
used for the MAPI inbox?
Id not you need to do that and define that account as an admin.
Regards,
Andrew Goodall
Software Engineer 2 | Development Services | jcpenney . www.jcp.com
http://www.jcp.com/ |
Is it safe to assume that you installed both 32-bit and 64-bit Java and
selected the 32-bit JVM for AREmail? If you use the 64-bit JVM for AREmail it
will not be able to connect using MAPI.
When I was testing 7.5 and 7.6.03 on Windows 2008 R2 x64 (which we abandoned,
returning to Server 2003
4 matches
Mail list logo
