Re: Missing incident IDs number (700,000 and counting)

2009-09-16 Thread Rick Cook
Howard, this looks like it's expected behavior. It doesn't sound like the Block ID setting is what you really need. I did some extensive testing of this when I first implemented 7.1, and found, through actual experience and discussions with engineers and support personnel, that the only

Re: Missing incident IDs number (700,000 and counting)

2009-09-16 Thread Howard Richter
Rick, Thanks. I did this on one other project and saw no issues a month after go-live. I am starting to think that it might be a arserver patch level issue. The system I did this on was 7.1 patch 2 or 3 this one is at patch 5. Thanks for the advice. Howard On Wed, Sep 16, 2009 at 12:37 PM,