Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

Sir, You are more than likely already logged in with a usertool on another IP address. This is standard. On Thu, Sep 2, 2010 at 8:03 AM, Daniel Condrea daniel.cond...@orange-ftgroup.com wrote: Hello all, Does a way to avoid this kind of errors? Mid-tier 7.1 - Linux ARS 7.1 on Win 2003

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

You Can read up on a using a Restricted Read license also. On Thu, Sep 2, 2010 at 8:12 AM, patrick zandi remedy...@gmail.com wrote: Sir, You are more than likely already logged in with a usertool on another IP address. This is standard. On Thu, Sep 2, 2010 at 8:03 AM, Daniel Condrea

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

I know this isn't 'easy'...but ensure the user logs off instead of just closing their browser -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Daniel Condrea Sent: Thursday, September 02, 2010 6:03 AM To: