thanks to all.
--- En date de : Mar 5.7.11, Nathan Aker nathan_a...@mcafee.com a écrit :
De: Nathan Aker nathan_a...@mcafee.com
Objet: Re: Re : SRM 7.6.4 - Urgency/Priority
À: arslist@ARSLIST.ORG
Date: Mardi 5 juillet 2011, 15h39
**
This is a known “design feature” since the 2.x days. I
/Products/AbydosDesigner/tabid/60/Default.aspx
Kind Regards
Mark Herring
From: Nathan Aker [mailto:nathan_a...@mcafee.com]
Sent: 05 July 2011 14:40
Subject: Re: Re : SRM 7.6.4 - Urgency/Priority
**
This is a known design feature since the 2.x days. I contacted support
with the same
Even if I specify the urgency/priority in the incident template, the values
won`t make it to the backend form, simply because there is an SRM active link
(SRS:SRC:SaveServiceRequest-CreateSR_NoAttach) which has these hardcoded with
values I am not interested in. If I want the request to have
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Tuesday, July 05, 2011 7:58 AM
To: arslist@ARSLIST.ORG
Subject: Re : SRM 7.6.4 - Urgency/Priority
**
Even if I specify the urgency/priority in the incident template, the values
won`t make it to the backend form, simply because there is an SRM active
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