Greetings List! Management has asked me for details how Remedy Indexing works. I let them know that I believed it created the indexes in Oracle and from there the Indexing was all up to Oracle and our DBA would be able to go into further detail, but that I wasn't sure and would find out. Is someone able to confirm/correct this theory?
As well, we would like to know what happened to Case-Insensitive searching. We came from 4.5 with its FTS Indexing that could be set to allow Case-Insensitive searches, however, we can't find any settings to allow this within 6.3. Can anyone assist? As always, thanks in advance! Shawn Stonequist EMNS, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
