Re: Remedy Knowledge Mangement and Kinetic Request: work well together?

Thank you Derick. The pages mention a bundle.. Are RKM and Kinetic Request sold/implemented together in a bundle, or does the customer buy optional RKM adapter that will connect RKM and Kinetic Request? If latter, you are better off calling it something else (RKM Adapter?) rather than just

Remedy Knowledge Mangement and Kinetic Request: work well together?

Hi Listers, How well does RKM 7.6.0.4 integrate with Kinetic Request to allow end users to do self-help? By how well, I mean how well do they look together and work together? If anybody has done this integration, would you mind sharing a screenshot or two (for this part, please use my

Re: Remedy Knowledge Mangement and Kinetic Request: work well together?

Rabi, There is some information about this on the Kinetic Data Community site: http://community.kineticdata.com/10_Kinetic_Request/Resources/Bundle_Packages/Remedy_Knowledge_Management All our documentation and examples should be available here. Derick On Wed, Feb 19, 2014 at 1:43 PM, Rabi