subject:"Remedy Report Issue"

Re: Remedy Report Issue

2015-10-25 Thread William Rentfrow

nt: Friday, October 23, 2015 9:33 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Report Issue ** ** We have received the error message when running the report without selecting the records, and with wrong qualification. Are you getting the same error message when using on other report template

Remedy Report Issue

2015-10-23 Thread Lockwood, Teresa

I'm seeing an issue with web reports and hoping someone has encountered this before. AR System reports are fine but the Web reports give the following error: [cid:image002.png@01D10D6B.AF25B200] BMC suggested that we've updated Java on the midtier servers but haven't. JDK is version 1.7.

Re: Remedy Report Issue

2015-10-23 Thread Pandi C

** We have received the error message when running the report without selecting the records, and with wrong qualification. Are you getting the same error message when using on other report template? Regards, Pandi.C On 23 Oct 2015 6:06 pm, "Lockwood, Teresa" wrote: