If
this keeps up BMC Remedy may already have won itself the
"Wake
up and Smell the Coffee" Award for 2007.
Part
of me wants to suggest that this thread is somewhat
straying,
and
most of me just wants to let you work out your issues with support
here,
since
it sounds like you have a better shot at it here than trying to submit
tickets.
(perhaps they are using the arslist members as their
testers).
....
Daniel
Disclaimer: Personally, the site was working fine for me a few days ago,
haven't checked today
__20060125_______________________This posting was submitted with HTML in it___-----Original Message-----**
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Coby West
Sent: October 19, 2006 13:32
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Support Site - Fixed?I get the same thing. I'm also not able to reset my password on the site. I think the guy in the tie is giggling hysterically with the raging monkey fever.Coby-----Original Message-----**
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Ron Tavares
Sent: Thursday, October 19, 2006 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Support Site - Fixed?So are we saying that this is fixed? Becuase I am still having an issue. I log in via bmc.com/support, it lets me in fine, I click to submit an issue, and it tells me:"You have reached this page due to not having an ID in the Customer Support System.
Please contact Customer Support for a Valid ID to Access the web.
Thank you for your cooperation."Is there a trick around this?
