Remedy login, port number issue/question

2010-05-05 Thread Kevin Begosh
So I have an environment with 2 AR Servers that are *virtual* servers and are sitting behind a Load balancer. If I log into either one of those servers individually I do not have to put the port number, but when I log in using the alias for the load balancer it requires that I put the port number

Re: Remedy login, port number issue/question

2010-05-05 Thread Axton
You need to configure the load balancer to handle rpcbind traffic. This can be done by redirecting udp and tcp ports 111 to the Remedy servers in addition to the port Remedy listens on. This assumes you have the portmapper enabled for Remedy on each of the virtual machines. Axton Grams These

Re: Remedy login, port number issue/question

2010-05-05 Thread Kevin Begosh
yes we have portmapper running as well as a port hardcoded on both servers. So could we essentially hard code the load balancer to bind to our specific port, lets say 10 every time is passes the traffic? Is that what needs to be done so the users do not have to put that port in? On Wed, May 5,

Re: Remedy login, port number issue/question

2010-05-05 Thread Axton
No, you need to forward udp/111 and tcp/111. That port is used for the rpc port bind. rpcbind is the mechanism that says rpc program 390620 is running on tcp or udp port X (i.e., the user tool connects to port 111 if you don't specify a port to request the port remedy runs on). This is how a