Update: After some painstaking review of logs with nothing in them, we narrowed this issue down to incoming email only. We also saw a symptom of the email service that kept crashing.
It turns out that there was a email about 20mb in the inbox that I guess was hosing up the email service. I deleted that one email and everything seems to be working fine now. We are using MAPI by the way. So if anyone gets those symptoms check for a big email :) Kevin Begosh On Tue, Jul 20, 2010 at 1:00 PM, Pierson, Shawn <shawn.pier...@sug.com>wrote: > ** > > Just as a guess, those field ids look like the range of field ids that I > would expect to see on the AR System Email Messages form. I would see if > somehow the email engine is unable to reference that form or what is going > on. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Southern Union > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Kevin Begosh > *Sent:* Tuesday, July 20, 2010 11:30 AM > *To:* arslist@ARSLIST.ORG > *Subject:* AR Email Issue 7.5 Patch 4 > > > > ** > > I keep seeing this issue in the AR Email Messages Error Logs Form, has > anyone ever seen this before. > > > > Windows 2003 server, ARS 7.5 Patch 4, SQL 2005 DB > > > > ERROR (311): Field ID is not related to this form; 18100 > > ERROR (311): Field ID is not related to this form; 18104 > > ERROR (311): Field ID is not related to this form; 18140 > > ERROR (311): Field ID is not related to this form; 18091 > > ERROR (311): Field ID is not related to this form; 18290 > > ERROR (311): Field ID is not related to this form; 18096 > > ERROR (311): Field ID is not related to this form; 18103 > > ERROR (311): Field ID is not related to this form; 18082 > > ERROR (311): Field ID is not related to this form; 179 > > ERROR (311): Field ID is not related to this form; 18084 > > ERROR (311): Field ID is not related to this form; 18099 > > ERROR (311): Field ID is not related to this form; 18098 > > ERROR (311): Field ID is not related to this form; 18093 > > ERROR (311): Field ID is not related to this form; 18092 > > ERROR (311): Field ID is not related to this form; 18087 > > ERROR (311): Field ID is not related to this form; 18089 > > ERROR (311): Field ID is not related to this form; 18088 > > ERROR (311): Field ID is not related to this form; 18085 > > ERROR (311): Field ID is not related to this form; 18086 > > ERROR (311): Field ID is not related to this form; 18090 > > Message will be deleted without logging in email messages form because > there is an error on submit. > > Message Id : MAPIMessage1279643229855 > > > > -- > Kevin Begosh > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
