Re: Runmacro is not returning the stdout error

2012-08-10 Thread D Dussie
That is correct, it is being called externally. The tec/onmibus server ssh/rsh to the remedy server to executed the script. This is what I'm simulating, running it local on server (commandline), which should do the stdout of arerrors but this is not occurring with 7.5 runmacro, but does work wit

Re: Runmacro is not returning the stdout error

2012-08-10 Thread Grooms, Frederick W
not returning the stdout error 7.5 filter logs does capture the error, but does not do the stdout nor log to the arfork.log. " Error while performing filter action: Error 653258" -- /* Thu Aug 09 2012 19:15:47.9647 */ Checking "*FP-SM 340 SM Valid

Re: Runmacro is not returning the stdout error

2012-08-09 Thread D Dussie
7.5 filter logs does capture the error, but does not do the stdout nor log to the arfork.log. " Error while performing filter action: Error 653258" -- /* Thu Aug 09 2012 19:15:47.9647 */ Checking "*FP-SM 340 SM Validate CPI 1" (340) --> Failed qualification /* T

Re: Runmacro is not returning the stdout error

2012-08-09 Thread Grooms, Frederick W
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie Sent: Thursday, August 09, 2012 5:05 PM To: arslist@ARSLIST.ORG Subject: Re: Runmacro is not returning the stdout error Exactly, using a data that should not return an error and execute to create a incident ticket, this works fine for

Re: Runmacro is not returning the stdout error

2012-08-09 Thread D Dussie
Ok, found the protocol definition, its just defining the verison you are running.. Protocol: Version Protocol 11:6.3 Protocol 12:7.0.1 Protocol 13:7.1 Protocol 14:7.5 Protocol 17:7.6.03 Protocol 18:7.6.04 ___ UNSUBSCRIB

Re: Runmacro is not returning the stdout error

2012-08-09 Thread D Dussie
Exactly, using a data that should not return an error and execute to create a incident ticket, this works fine for both versions 6.3/7.5. BMC is request recreating the macro in 7.5. vs the current which was created in probably 6.3 version at max. However, since this is a flatfile , i'm waiting

Re: Runmacro is not returning the stdout error

2012-08-09 Thread Longwing, LJ CTR MDA/IC
) [mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie Sent: Thursday, August 09, 2012 1:40 PM To: arslist@ARSLIST.ORG Subject: Re: Runmacro is not returning the stdout error Thank you for responding, api.log shows the marco is being executed, however that stdout of the error is not occuring, w

Re: Runmacro is not returning the stdout error

2012-08-09 Thread D Dussie
Thank you for responding, api.log shows the marco is being executed, however that stdout of the error is not occuring, when it registers "Unidentified Client" -- the stdout of the error occurs. when it registers "runmacro" is fails.. What does it mean to be an Unidentified Client? /* Thu

Re: Runmacro is not returning the stdout error

2012-08-09 Thread Longwing, LJ CTR MDA/IC
not returning the stdout error Hello List, Hoping someone can assist. With further investigation, I have found that filters are not being executed with 7.5 Runmacro executes. The errors are not being written to arfork.log. With Runmacro 6.3, Arfilter.log logs this entry, which is reflected

Re: Runmacro is not returning the stdout error

2012-08-09 Thread D Dussie
Hello List, Hoping someone can assist. With further investigation, I have found that filters are not being executed with 7.5 Runmacro executes. The errors are not being written to arfork.log. With Runmacro 6.3, Arfilter.log logs this entry, which is reflected in the stdout error for runma

Runmacro is not returning the stdout error

2012-08-08 Thread DEE
Hello Everyone, Environment, AIX 6.1. with ARS 7.5P4 on 11g (local) Websphere 6.1, MT 7.5P4 32bit install. History, we have been using runmacro to create automated tickets for a long time. So it is bridge between TEC/Ominbus and Remedy. Occasionally and lately we have been experiencing