Thanks, Frederick and others who replied, I started with Frederick's option, but decided instead to create new folders within the C:\Documents and Settings folder, where the PC user already has permission. Same effect.
So far the only problem I've found is that Crystal Reports didn't print because "user" doesn't have access to the Remedy ODBC. I opened ODBC Administrator as user and manually added a "AR System ODBC Data Source" Usr DSN. That seems to have worked. I guess I'll keep my fingers crossed for the next couple weeks. Thanks again, Dwayne ---- Original message ---- >Date: Thu, 29 Jan 2009 13:41:53 -0600 >From: "Grooms, Frederick W" <frederick.w.gro...@xo.com> >Subject: Re: Running Remedy client User tool as PC user >To: arslist@ARSLIST.ORG > >Just give the user full rights to the Remedy Install directory and their Home >directory and everything should work fine. > >i.e. If the user tool is installed in C:\Program Files\AR System\User and the >Home Directory is C:\Documents and Settings\All Users\Application Data\Remedy >you can use the following script to set the rights for the built in group >"Users": > cacls "C:\Program Files\AR System" /T /E /P BUILTIN\Users:F > cacls "C:\Documents and Settings\All Users\Application Data\Remedy" /T /E /P > BUILTIN\Users:F > >Fred > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin >Sent: Thursday, January 29, 2009 12:22 PM >To: arslist@ARSLIST.ORG >Subject: Running Remedy client User tool as PC user > >Dear List, > >Our university is pushing everyone into doing their PC work as “User”, and >only using an “Administrator” account for installing software. But it seems >that there are all sorts of features that don’t work right when running the >User tool as non-administrator. (I could have people launch the Remedy User >tool as an administrator, but that is also a bother.) > >Is there a list of all the items that have to be set to get it to work? > >Dwayne Martin >James Madison University > >(ARS and client tools 7.1 patch 3, RH Linux server, Oracle 10.2 db)
