s Integer' < 4)))
The bottomline is keep the Region comparison outside of the other part ie
(Region) AND ( (Main Helpdesk Stuff) OR (Change Stuff) OR (Task Stuff))
Joe
From: "Sanford, Claire"
To: arslist@ARSLIST.ORG
Sent: Wednesday, September 30
r
Client Systems Analyst
Northeastern University
(617) 373-3295 (office)
(617) 373-5985 (fax)
j.man...@neu.edu
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire
Sent: Wednesday, September 30, 2009 11:49 AM
To: arslis
t:* Wednesday, September 30, 2009 10:53 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: SHR:Consolidated and the Support Console HD6
>
> ** Claire, are you sure you're looking at the same table in User that
> you're modifying in Admin? Remember that there are a few differen
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Wednesday, September 30, 2009 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: SHR:Consolidated and the Support Console HD6
** Claire, are you sure you're looking at the same table in User that
you're modifying in Admin? Rem
Claire, are you sure you're looking at the same table in User that you're
modifying in Admin? Remember that there are a few different ones that are
stacked in HD 6.
Rick
On Wed, Sep 30, 2009 at 8:49 AM, Sanford, Claire <
claire.sanf...@memorialhermann.org> wrote:
> I am running Helpdesk 6.0 and
I am running Helpdesk 6.0 and ARS 6.3 and need to add a view on the
Support Console that is any open ticket by a specific Region.
I know this is easy and I've done it before, but for some reason I am
just not getting it this time.
I have an AL that sets the ConsoleViewReadOnly to the contents of
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