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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Thursday, November 05, 2015 11:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Interface Cr
Hi,
The SRM interface form is not designed to accept question answers, so it
can only be used to invoke a simple request.
If you require to map variables through, you need to use the CAI interface
form to populate the variables and trigger the associated actions that
would occur when invoking
ARS 7.6.04
SRM 7.6.04
I am sure this is a beginner's question so I apologize up front.
Scenario
I have a basic PDT with a condition. The question is "Is the Sky Blue", if Yes
it will create an Incident, if No it will create a Work Order.
When I submit a request through the Request Entry
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