Thanks for the answers.
Currently, there are Change/Incidents that fulfill the Service Requests.
However, we are not pushing the questions to the Notes field. The notes field
displays text to click View Service Link for details. When that is clicked
it takes the user back to the Request
You will need to use the 'SRInstanceID' field on the
SRD:MultipleQuestionResponse
records to link to the 'InstanceId' field (hidden on the Debug tab) on the
SRM:Request record.
Jason
On Tue, Nov 12, 2013 at 6:53 AM, Josh remedyd...@gmail.com wrote:
Thanks for the answers.
Currently, there
That is exactly what I was looking for. Thank you
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Hi, hope you all can help.
I'm trying to pull out question answers in our SRM system. We don't map them
to anywhere in incident or change. They are just used in the Service Requests.
They are shown in the Request Details screen under Provided Information.
Ultimately, I'm trying to pull an
I'm not sure I have a good understanding of your issue, but have you tried
searching SRD:MultipleQuestionResponse?
On Mon, Nov 11, 2013 at 5:52 PM, Josh remedyd...@gmail.com wrote:
Hi, hope you all can help.
I'm trying to pull out question answers in our SRM system. We don't map
them to
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