SRM request stuck without REQ#

2012-08-08 Thread Joe
Ladies and Gentlemen, I have a request stuck in the cart without an REQ number. Without that number the cart cannot be submitted. What is the best way to fix this? Thanks for your time. ARS - 7.0.01 DB - SQL Server 05 OS - Win 2003

Re: SRM request stuck without REQ#

2012-08-08 Thread Pat Zandi
If it is in cart: just submit. Seems to work ;; I recommend BMC get rid of cart: if you put something in cart and leave it there it has a date of the put in cart time busty sla so it appears did functional anyways! Sent from my iPhone On Aug 8, 2012, at 17:05, Joe hornetlo...@gmail.com