Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Pierson, Shawn
per | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Thursday, May 22, 2014 11:17 AM To: arslist@ARSLIST.ORG Subject: Re: Scheduling Incidents / Service Requests ** The concept is part of scheduling that creates a

Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Stanley Feinstein
. c. 310-428-5748. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Thursday, May 22, 2014 9:13 AM To: arslist@ARSLIST.ORG Subject: Scheduling Incidents / Service Requests ** I am being asked to provide scheduling capabilities

Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Thad Esser
gt;> ** The concept is part of scheduling that creates a Change. The concept >> of creating a recurring Incident does not make any sense. How do you know >> something will break every month. >> >> >> >> -Original Message- >> From: Thad Esser >

Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Roger Justice
Incidents / Service Requests ** I am being asked to provide scheduling capabilities for certain types of incident requests ("every quarter, automatically create this incident"). Does anything like that already exist for Incidents in version 8.1? I found similar functionality for Ass

Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Jason Miller
es not make any sense. How do you know > something will break every month. > > > > -Original Message- > From: Thad Esser > To: arslist > Sent: Thu, May 22, 2014 12:12 pm > Subject: Scheduling Incidents / Service Requests > > ** > I am being asked to pr

Re: Scheduling Incidents / Service Requests

2014-05-22 Thread Tauf Chowdhury
Not that I know of out of the box. Sent from my iPhone > On May 22, 2014, at 12:12 PM, Thad Esser wrote: > > ** > I am being asked to provide scheduling capabilities for certain types of > incident requests ("every quarter, automatically create this incident"). > Does anything like that alr

Scheduling Incidents / Service Requests

2014-05-22 Thread Thad Esser
I am being asked to provide scheduling capabilities for certain types of incident requests ("every quarter, automatically create this incident"). Does anything like that already exist for Incidents in version 8.1? I found similar functionality for Asset and SLM, but I'm not seeing anything for In