Re: Service Request Scheduler Design

2015-03-17 Thread Stanley Feinstein
To: arslist@ARSLIST.ORG Subject: Service Request Scheduler Design Happy Friday Everyone, Looking for feedback on a project kicking off soon. Any documentation or examples is welcome as well. Background: This is a non ITSM environment. ARS 7.6.04 We have a requirement to retire a ootb java based

Service Request Scheduler Design

2015-03-13 Thread Chad Wilhelm
Happy Friday Everyone, Looking for feedback on a project kicking off soon. Any documentation or examples is welcome as well. Background: This is a non ITSM environment. ARS 7.6.04 We have a requirement to retire a ootb java based application which automates the scheduling of SR's.