Re: Tool Tips and Assigned Person

2013-08-22 Thread Jason Miller
. ** ** Hope it helps! ** ** Regards, Shadab ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark *Sent:* Wednesday, August 21, 2013 11:39 PM *To:* arslist@ARSLIST.ORG *Subject:* Tool Tips and Assigned

Tool Tips and Assigned Person

2013-08-21 Thread Brittain, Mark
Hi All, Here I have a case where the users want in the new, as it was in the old. In our 6.3 implementation, in the Assigned Person field you can type in part of person's name, and press enter. If there is only one match then the Assigned Group and Person get populated. If there are multiple

Re: Tool Tips and Assigned Person

2013-08-21 Thread Pargeter, Christie :CO IS
to key in the display name not the user id. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, August 21, 2013 11:09 AM To: arslist@ARSLIST.ORG Subject: Tool Tips and Assigned Person ** Hi All, Here I have a case

Re: Tool Tips and Assigned Person

2013-08-21 Thread Das, Anusha (non-US)
:CO IS Sent: Wednesday, August 21, 2013 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Tool Tips and Assigned Person ** In ITSM 7.6.4 I can go to the Assignee field (say on Incident) type in Christie and press enter. When I do the system fills in my support group my name in the assignee field. I

Re: Tool Tips and Assigned Person

2013-08-21 Thread Shadab Ahmed
To: arslist@ARSLIST.ORG Subject: Tool Tips and Assigned Person ** Hi All, Here I have a case where the users want in the new, as it was in the old. In our 6.3 implementation, in the Assigned Person field you can type in part of person's name, and press enter. If there is only one match then the Assigned