.
** **
Hope it helps!
** **
Regards,
Shadab
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark
*Sent:* Wednesday, August 21, 2013 11:39 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Tool Tips and Assigned
Hi All,
Here I have a case where the users want in the new, as it was in the old. In
our 6.3 implementation, in the Assigned Person field you can type in part of
person's name, and press enter. If there is only one match then the Assigned
Group and Person get populated. If there are multiple
to key in the display name not the user id.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Wednesday, August 21, 2013 11:09 AM
To: arslist@ARSLIST.ORG
Subject: Tool Tips and Assigned Person
**
Hi All,
Here I have a case
:CO IS
Sent: Wednesday, August 21, 2013 2:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Tool Tips and Assigned Person
**
In ITSM 7.6.4 I can go to the Assignee field (say on Incident) type in Christie
and press enter. When I do the system fills in my support group my name in
the assignee field. I
To: arslist@ARSLIST.ORG
Subject: Tool Tips and Assigned Person
**
Hi All,
Here I have a case where the users want in the new, as it was in the old. In
our 6.3 implementation, in the Assigned Person field you can type in part of
person's name, and press enter. If there is only one match then the Assigned
5 matches
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