Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-21 Thread BradRemedy
having gone from 7.5 to 7.6.4 in 2012 to working on 8.1 now, >>> the code is different enough I’d suggest not trying to port all of your >>> customizations over. The move from 7.6.4 to 8.1 isn’t being too difficult, >>> except that it’s a bit tedious to “fix” all of the

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-21 Thread BradRemedy
>> customizations over. The move from 7.6.4 to 8.1 isn’t being too difficult, >> except that it’s a bit tedious to “fix” all of the customizations in the >> overlays as a result of the upgrade. >> >> ** ** >> >> Thanks,**** >> >> * * >> >&g

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-19 Thread Rod Harris
e. >> >> ** ** >> >> Thanks, >> >> * * >> >> *Shawn Pierson * >> >> Remedy Developer | Energy Transfer >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-18 Thread Davin Lindner-Green
as a result of the upgrade. > > > > Thanks, > > > > Shawn Pierson > > Remedy Developer | Energy Transfer > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy > Sent: Tuesday, Oct

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-16 Thread BradRemedy
stem discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *BradRemedy > *Sent:* Tuesday, October 15, 2013 6:59 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8 > > ** ** > > ** > > Hi*

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-15 Thread Pierson, Shawn
verlays as a result of the upgrade. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy Sent: Tuesday, October 15, 2013 6:59 AM To: arslist@ARSLIST.ORG Subject: Upgrade Advice - Remedy 7.5

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-15 Thread Richter, Howard (CEI - Atlanta)
Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8 ** We are 7.5 ITSM shop going to 8.1. Based on research & advice, we decided to go with a clean install & re-do our customizations. It's a good opportunity to review those customizations & challenge yourself & yo

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-15 Thread Shaw, Geri
713-381-5496 gs...@eprod.com<mailto:gs...@eprod.com> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Boyd, Rebecca Sent: Tuesday, October 15, 2013 7:18 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrad

Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-15 Thread Boyd, Rebecca
We are 7.5 ITSM shop going to 8.1. Based on research & advice, we decided to go with a clean install & re-do our customizations. It’s a good opportunity to review those customizations & challenge yourself & your organization on the why, what & how of all that tinkering. Try the Bird Dog Whiskey. I

Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8

2013-10-15 Thread BradRemedy
Hi We are busy planning our upgrade of our live environment which is the following: - ARS Remedy 7.5 Patch003 - CMDB 7.6 P001 - ITSM 7.6 - SRM 7.6 P001 We are wanting to upgrade to version 8 (latest patch). Going through some previous threads on the arslist, it appears that I will