In IM 7.03 patch 7 we have users who are experiencing slow-downs when
accessing some base product functionality.
The two scenarios are:
Windows User Tool:
The user opens an existing Incident and presses the Modify button on
the customer tab to bring up the Customer Record. The screen opens
sql call from both the client and the web look the same as the initial from
the web?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Monday, July 07, 2008 1:27 PM
To: arslist@ARSLIST.ORG
Subject: WUT GLE vs MT GLEWF
To: arslist@ARSLIST.ORG
Subject: WUT GLE vs MT GLEWF in Modify People
**
In IM 7.03 patch 7 we have users who are experiencing slow-downs when
accessing some base product functionality.
The two scenarios are:
Windows User Tool:
The user opens an existing Incident and presses the Modify button
@ARSLIST.ORG
Subject: WUT GLE vs MT GLEWF in Modify People
**
In IM 7.03 patch 7 we have users who are experiencing slow-downs when
accessing some base product functionality.
The two scenarios are:
Windows User Tool:
The user opens an existing Incident and presses the Modify button on
the customer tab
: WUT GLE vs MT GLEWF in Modify People
**
My first thought was that the mid-tier does a with fields in order to reduce
the subsequent calls to the DB...but looking at the call that mid-tier is
using...it's doing quite a bit more than that...it appears to be pulling
currency fields, doing an outer
Reading
Sent: Monday, July 07, 2008 3:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT GLE vs MT GLEWF in Modify People
**
Could it be that the data contained in any blobs are being pulled over
with the web query so that the tool would have a similar feel as the
native client when opening a log field
list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Monday, July 07, 2008 3:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT GLE vs MT GLEWF in Modify People
Yeah - the follow-up SQL call to the CTM:People form is the same in both
APIs.
From
?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Monday, July 07, 2008 1:27 PM
To: arslist@ARSLIST.ORG
Subject: WUT GLE vs MT GLEWF in Modify People
**
In IM 7.03 patch 7 we have users who are experiencing slow
:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Monday, July 07, 2008 3:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT GLE vs MT GLEWF in Modify People
**
I haven't seen the canned apps in a while but, are WUT and the Mid-Tier
pulling up the same view? Based on the logs it would seem
, 2008 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT GLE vs MT GLEWF in Modify People
WHERE ROWNUM = 2, why would it only return the first 2 or 3 rows on
the web and not the user tool?
Axton Grams
On Mon, Jul 7, 2008 at 3:58 PM, LJ Longwing [EMAIL PROTECTED]
wrote:
**
My first thought
Of Axton
Sent: Monday, July 07, 2008 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT GLE vs MT GLEWF in Modify People
WHERE ROWNUM = 2, why would it only return the first 2 or 3 rows on
the web and not the user tool?
Axton Grams
On Mon, Jul 7, 2008 at 3:58 PM, LJ Longwing [EMAIL PROTECTED]
wrote
the web?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Monday, July 07, 2008 1:27 PM
To: arslist@ARSLIST.ORG
Subject: WUT GLE vs MT GLEWF in Modify People
**
In IM 7.03 patch 7 we have users
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