Where not to use : in an email template

I used to have a document that was very specific in where not to use a colon in an email template being sent to Remedy. I can't find it in the documentation other than do not use Name: Login: Server: Are there any others that are going to make the email engine reject the incoming mail? ITSM

Re: Where not to use : in an email template

Hi Claire, Take a look at this list: https://docs.bmc.com/docs/display/public/ars81/Using+label-value+pairs+in+templates Jason On Wed, Nov 19, 2014 at 6:50 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** I used to have a document that was very specific in where not to use