Re: how to trigger a filter guide from an AL -- RESOLVED

[Remedy Maniac]

** because of several reasons related to the existing workflow, my problem has been solved using the idea of Jean-Louis Merci Jean-Louis Serouche David Sanders wrote: Hi Serouche If the requirement is really to send an email every time a user accesses a record in this form (some sort of auditing??), you could try using filters set to trigger on the GET event. This will also capture if a user reports on the form data. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_