you did....just that we are preparing to move to 7.5... not there yet Adding the PATH in the system environment worked on removing the WebService.dll: The specified module could not be found. We are now getting a new error which has to do with our DNS I think. We are using the same alias we did before we moved the application to the new server. Asked the MSE guys to make sure the DNS were all fixed accordingly.... Now we are getting: ARERR [8760] Cannot establish a network connection to the AR System Plug-In server
Depending on from where I ping the alias I get a different response from 2 different servers..... So back to the MSE guys here Thanks all for your help!!! Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com lj.longw...@gmail.com Sent by: arslist@ARSLIST.ORG 09/07/2010 03:02 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. ** Sorry…thought I read 7.5 somewhere in there J From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com Sent: Tuesday, September 07, 2010 3:35 PM To: arslist@ARSLIST.ORG Subject: Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. We are not on 7.5 yet. This is still on 7.0.01 Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com lj.longw...@gmail.com Sent by: arslist@ARSLIST.ORG 09/07/2010 02:34 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. ** Pascale, In 7.5, the Web Services plugin runs in the JAVA plugin, not C….this causes a few ‘changes’ in how you run things….first off…you don’t turn the logs on/off with the admin console anymore…you turn them on/off in the .properties file….and I haven’t honestly played much….but I don’t think you can turn them on/off ‘mid’ run like you could with the C versions….and you need to look into the proper log file to get the output from it…..but none of that addresses your dll error…which you shouldn’t be getting, because you shouldn’t be trying to load both the c (dll) and the java (jar) at the same time… From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com Sent: Tuesday, September 07, 2010 2:59 PM To: arslist@ARSLIST.ORG Subject: Re: unable to use webservices on new installation - WebService.dll: The specified module could not be found. ** I think I may have found the problem, but I don't remember how to fix it :o( If I launch the arplugin from the DOS I get a JVM.dll missing error. But it is there in the java\bin\client folder. If I set the path when in DOS I do see D:\Program Files\CAC AR System>arplugin -m Action Request System(R) Plug-In Server Version 7.0.01 Patch 008 200805271830 Copyright (c) 2001 - 2006 BMC Software, Inc. All rights reserved. Loaded Web Services plugin properly So I am now guessing I need to add this to my system PATH... just don't remember how... Anyone? Thank you, Pascale Boyer Remedy Technical Lead & Developer Daimler Trucks North America LLC Montgomery Park, 9th floor Portland, OR 97210 U.S.A Phone:503-745-6569 Email:pascale.bo...@daimler.com http://www.daimler-trucksnorthamerica.com _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation.
