Trouble getting rrrchive to run

Hi Listers, I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to migrate data from Remedy 7.6.4 to Remedy 9.1. Here's my config file: rrrchive.cfg source_server = sourceservername source_tcp = 1100 source_user = myusername source_password = PROMPT

Re: Trouble getting rrrchive to run

It's definitely compatible with 9.x I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked perfectly fine. source_server = source_tcp = 2020 source_user = source_password = target_server = target_tcp = 2020 target_user = target_password =

Re: Trouble getting rrrchive to run

Kevin, I noticed you just answered my first question. Do you know what's the answer to the second one (do I need to use 2 different shared objects in order to transfer data from 7.6 to 9.1)? > On May 2, 2018, at 2:48 PM, Kevin M Candelaria wrote: > > It's definitely

Re: Trouble getting rrrchive to run

The thing is we have 7.6.4 on one side and 9.1.4 on the other side. Problem? > On May 2, 2018, at 2:48 PM, Kevin M Candelaria wrote: > > It's definitely compatible with 9.x > I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked > perfectly fine. > >

Re: Trouble getting rrrchive to run

Hi, I know that RRR|Chive has been run against 9.1.x servers without a problem. Why this fails I do not know. Both should work, but which version did you download the tool for? There is one compiled against the 9.1 API and one against the 7.6.04 API. Best Regards - Misi, RRR AB,

Re: Trouble getting rrrchive to run

Hi, Read up on ARERR 91 and what to do. It fails during the first call to the target server... This call is extremely simple, and should always work if the correct TCP port has been specified. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the

Re: Trouble getting rrrchive to run

Sorry Thomas, I am not sure. I have worked with Remedy 7, 8 and 9 but only started administering and customizing 9.x From: ARSList on behalf of Thomas Miskiewicz Sent: Wednesday, May 2, 2018 8:58 AM To:

Re: Trouble getting rrrchive to run

Hi, No, different server versions work just fine. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log -

Re: Trouble getting rrrchive to run

Thank you, Misi! Is there an advanced logging that would help where the problem is? Thomas > On 2. May 2018, at 15:36, Misi Mladoniczky wrote: > > Hi, > > No, different server versions work just fine. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > >

AD: New Meta-Update Samples

Hi Folks, www.softwaretoolhouse.com has been updated to show just how easy Meta-Update scripting is. A new section under Meta-Update Learning shows JavaScript enabled samples. Please see samples

RE: Menu Drop Down is extremely large.

Further update. I got with a co-worker and had him do the same test steps. We found that the difference is when he creates a new character field or attaches a menu, his default character field height is "21". Mine is "28". This lead me to attempt an uninstall of DS. Issue was, when I went into

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

The port for the ARSystem should be a completely different port than the Telnet port. Dave On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz wrote: > telnet hostname port works just fine. I’ll try the IP address. > > On 2. May 2018, at 20:56, Fawver, Dustin

RE: [EXTERNAL] Re: Trouble getting rrrchive to run

Usually when I get that error message, it’s because of one of two things. 1) I don’t have an appropriate firewall exemption on the ARS server for the machine that’s running RRRCHIVE. 2) For whatever reason, I have to specify the IP address of the source and/or target server instead

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

Yes, it is. > On 2. May 2018, at 21:46, Dave Shellman wrote: > > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > >> On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz wrote: >> telnet hostname port

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

telnet hostname port works just fine. I’ll try the IP address. > On 2. May 2018, at 20:56, Fawver, Dustin wrote: > > Usually when I get that error message, it’s because of one of two things. > > 1) I don’t have an appropriate firewall exemption on the ARS server for

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

If there is a firewall the telnet port is likely open. It would be unusual a firewall to have all ports open to a server. Dave On Wed, May 2, 2018 at 4:35 PM Thomas Miskiewicz wrote: > Yes, it is. > > On 2. May 2018, at 21:46, Dave Shellman wrote: >

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

Hi Dave:What about using this utility I designed purposely when we get troubles with archive ArLiteUser[2.0] Multi-threading BMC-REMEDY API | BMC Communities | | | | ArLiteUser[2.0] Multi-threading BMC-REMEDY API | BMC Communities ArLiteUser[2.0] Multi-threading BMC-REMEDY API Overview The

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

Umm I’m not the person having the issue. Dave On Wed, May 2, 2018 at 6:36 PM Ali Abdelaziz Musa via ARSList < arslist@arslist.org> wrote: > Hi Dave: > What about using this utility I designed purposely when we get troubles > with archive > > ArLiteUser[2.0] Multi-threading BMC-REMEDY API | BMC