Hello,
Can any one help me out in resolving the below error.When i tried sending
emails from email client (outlook ) to Remedy System , i got the below
error. Not able to see incoming messages in Email message form.
Command is not valid in this state.
javax.mail.AuthenticationFailedException:
I am out of the office until 01/02/2009.
Please email taps.request.mail...@metavante.com
Note: This is an automated response to your message arslist Digest - 26
Dec 2008 to 28 Dec 2008 (#2008-520) sent on 12/28/2008 11:00:00 PM.
This is the only notification you will receive while this
I think the easiest approach is, as Mike said, an Update SQL
statement:
UPDATE childtablename
SET counter = counter - 1
WHERE parentrequestid = '$request_id$' AND counter
'$counterbeingdeleted$'
childtablename = the schema of the child form
counter = field on the childtablename that stores the
it appears that you are using a pop account to poll your mail, have you
verified that the password configured to log into the account is accurate?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Salma
Sent: Monday,
best thing to do is enable logging on the email client to see the full
details of the email service to pop-mailbox. reference the admin guide
towards the end for details on how to enable.
On Mon, Dec 29, 2008 at 5:59 AM, LJ Longwing lj.longw...@gmail.com wrote:
it appears that you are using a
Ooh, Gidd, I might have to look at this tonight!
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Gidd
Sent: Monday, December 29, 2008 11:09 AM
To: arslist@ARSLIST.ORG
Subject: ADV:XtremeAir (NEW INTERFACE)
Oh, if I had a nickel for all of the things that BMC tries to pass off as
training issues that wouldn't be issues at all if things were simply designed
and implemented properly in the first place...
-Lyle Taylor
-Original Message-
From: Action Request System discussion list(ARSList)
Late XMAS Present Gidd?
On Mon, Dec 29, 2008 at 8:09 AM, Gidd g...@buoyantsolutions.net wrote:
** *Advertisement*:
Listers:
Exciting News, if you ever wondered what Remedy might be like if it had a
truly user friendly
interface well take a look at our new XtremeAIR interface.
For those
Robert,
Yes indeed !
I can see the new tickets streaming in as folks begin to play with this,
btw.
There is always something to hope for, Happy Holidays
Now where is that bear we have to wrestle ???
Regards...Gidd
_
From: Action Request System discussion list(ARSList)
Well, too bad I cannot download the adobe air here at work. I don't have
internet at home either, but I trust that you've done a good job with
it.
Gary
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Gidd
Sent: Monday,
Junior,
What do you mean no internet access at home? That's plain crazy talk.
Darrell Reading Systems Engineer
Phone 479.204.5739
dere...@wal-mart.com
Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better
-Original Message-
From: Action
Yeah, I live out in the country, so only can get Dial-Up. It was flaky,
disconnecting me every five minutes. I'm checking into a cell card for
my laptop now, but it has a bunch of throttling restrictions, so I've
been slow to sign up for it.
-Original Message-
From: Action Request System
One more request.i was earlier able to increment the counter
in the table but having issues in performance now .so would
you be able to guide me in how to implement the Increment value in
Table same as to one you have given me for Decrementing.
Acutal Scenario is that when user
Hi List:
ARS Server 7.01
I was wandering if anyone had an issue with the out of the Box link thats
gets sent to the end user through email and when clicked ,user logs in
they receive a warning No matching requests. (or Permission to requests)
for qualification criteria.(ARWARN 9296) You hit
John, its been awhile since I saw this, but I think the user has to have some
permissions set up that aren't in the book.
Rick
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: John Kelley john.kel...@dunkinbrands.com
Date: Mon, 29 Dec 2008 14:50:41
To:
John,
Ran into the same issue here.
There are 2 options. Like Rick suggested, the 1st is to modify permissions to
allow the user to go directly into the survey form.
What I did was something different.
I changed the URL to go to this:
Very impressive. I like this! :)
Gidd Calden wrote:
Advertisement:
Listers:
Exciting News, if you ever wondered what Remedy might be like if it had a
truly user friendly
interface well take a look at our new XtremeAIR interface.
For those unfamiliar with Adobe Air
**
Dear All,
Vyom Labs is seeking ITSM 7 and CMDB expert for Project in Middle East.
The remedy consultant can work as contractor or on permanent roles of Vyom Labs.
Responsibilities of this assignment include:
ยท Develop and Present IT Governance strategy for the organization using BMC tool
Dear All,
I have one urgent requirement , i want to submit incidents or problem
automatically when remedy server recieves emails. How do we configure this ?
I want to submit incidents through normal email which is sent to the
specified email account , i.e which is configured in remedy. I
The way to do it without templates is to create an email processing form.
Create workflow to process the emails into that form, and to push the data from
that form to the incident form. You will need to ensure that the work rules
required by incident are enforced on the processing form.
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